Frequently Asked Questions

  • Are the Prices Per Person?

    The prices on our website are not per person but per vehicle, and they are one-way transfer prices.

  • How Do I Make a Reservation?

    You can reach us by filling out the reservation form on our website. We will reply with a live confirmation message within 5 minutes at the latest.

  • What Are the Payment Methods?

    You can make your payment with cash to the driver in the vehicle or online credit card options specified in the reservation form. You can also pay to our account via bank transfer or EFT.

  • How Can I Find You at the Airport?

    We will be waiting for you at the arrivals terminal exit with a sign bearing your name. If you cannot see our staff in the crowd, you can reach us via WhatsApp or phone for directions.

  • What Is the Cancellation Policy?

    You can cancel your reservations free of charge up to 24 hours in advance. It is sufficient to notify us by e-mail, WhatsApp, or phone to cancel.

  • Do Your Vehicles Have Child Seats?

    Child seats are provided free of charge in our vehicles upon request.

  • Can You Do Return Transfers?

    Whether you are staying at a hotel, summer house, or anywhere else, we also provide return transfers from the address you provide to the airport.

  • What Should I Do If My Flight Is Delayed?

    Our operations team monitors flight delays, and we will wait for you under all circumstances. You can be sure of this.

  • What Are Your Company Policies?

    In accordance with our company policies, we reserve the right not to transport passengers who are under the influence of alcohol or drugs, or who endanger the safety of the driver and vehicle.

Call Now WhatsApp Book Now